Global Broker Regulation Inquiry App
WikiFX
Amount resolved within one month(USD)
$351,749
Number of People Resolved
15338
When I first submitted
When I first submitted my withdrawal application, the Malaysian customer service representative said, "The system detected that you're using a domestic bank card, and the match with the platform's international data channel is only 40%. You need to bind an overseas card to increase the match to 90% and meet the withdrawal requirements." They also sent me a "data matching rules table" stating that "international platforms prioritize matching overseas account data" and threatened that "if I don't bind within 15 days, my account will be marked as an 'abnormal data account' and my principal will be frozen!" I argued that I didn't have an overseas card, but the customer service representative said, "You can find an overseas card agency that works with the platform. It costs 5,000 yuan and the data matching will be completed quickly!" Only then did I realize it was a trap!
Broker
PXBT
Exposure Type
Scam
Malaysia
09-06
Malaysia
09-06
A while ago, the Malaysian
A while ago, the Malaysian customer service representative suddenly sent me a message saying, "The platform's data system detected three previous miscalculations in your transaction data. You can apply for a correction and cash rebate of up to 8,000 yuan." They also asked me to submit my bank card number, a photo of my ID, and an SMS verification code to "verify the data." Thinking I'd get the cash rebate, I submitted the information as requested. That same evening, I received a text message from the bank saying "50,000 yuan was deducted from my account!" I quickly logged into my PXBT account and discovered that the 50,000 yuan had been transferred to an unfamiliar account! I contacted customer service for an explanation, but they said, "You leaked your account information yourself; it has nothing to do with the platform's data correction." I asked them to check the transfer records, but they said, "The records are internal and cannot be disclosed."
Broker
PXBT
Exposure Type
Scam
Malaysia
09-06
Malaysia
09-06
When I first submitted
When I first submitted a withdrawal request, the Malaysian customer service representative said, "The system has detected that your account has three transactions that haven't been filed for compliance. You'll need to submit a margin deposit. Once the review is passed, the margin and principal will be credited together." I was stunned. Why hadn't they mentioned any compliance issues during the transaction? They even sent me a "compliance review report" with the message "15% of unfiled data" and threatened me, "If you don't pay the margin within 7 days, your account will be frozen by regulators and your principal will be deducted!" I scraped together 20,000 yuan and transferred it in, but after waiting 10 days, the review was still "pending approval"! That's when I realized it was a scam!
Broker
PXBT
Exposure Type
Scam
Malaysia
09-06
Malaysia
09-06
My Malaysian customer
My Malaysian customer service representative sent me daily "data partnership project reports," claiming, "The platform has exclusive data resources, and if you invest over 100,000 yuan, you'll join the 'profit-making partnership group,' where you can follow the data signals and make guaranteed profits." They also sent me screenshots of users investing 150,000 yuan and earning 45,000 yuan a month. Believing them, I invested the 120,000 yuan I was planning to use to expand my store. However, as soon as the money arrived, the "profit-making partnership group" was disbanded, and the customer service representative I had previously contacted blocked me! When I contacted the platform's official customer service, they either didn't respond or said, "We can't find your project investment record; it might be data loss." I later learned that the so-called "data partnership project" didn't exist and was simply a scam based on fake reports.
Broker
PXBT
Exposure Type
Scam
Malaysia
09-06
Malaysia
09-06
When I first submitted
When I first submitted a withdrawal request, the Malaysian customer service representative said, "The system has detected that your account data is out of sync with the platform server. You need to deposit an additional 30% of your funds to activate the synchronization function. After activation, both your principal and the activation deposit will be credited to your account." They also sent me a screenshot of a data synchronization anomaly showing "0% synchronization progress" and threatened me that if I didn't activate my account within 24 hours, it would be classified as a 'zombie account' and my principal would be permanently frozen! I collected 30,000 yuan and transferred it in, but after activation, I checked the withdrawal progress and it still showed "data syncing!" I contacted customer service, and they said, "There's a new synchronization issue, and I need to deposit another 20,000 yuan to upgrade the synchronization channel!" That's when I realized it was a scam!
Broker
PXBT
Exposure Type
Scam
Malaysia
09-06
Malaysia
09-06
When I first submitted
When I first submitted a withdrawal request, the Malaysian customer service representative said, "The system detected that your account is only linked to a bank card, and the data correlation is insufficient." They then sent me a "data correlation rule," stating that the "value of the linked assets must be ≥ 1.5 times the withdrawal amount." They also threatened me, "If you don't link within three days, your account will be marked as 'high risk' and your principal will be frozen!" I argued with them, saying I didn't have any real estate or stocks, but the representative said, "You can first transfer 100,000 yuan to the platform's 'asset custody account' as a temporary correlation, and then refund it after you withdraw the funds!" Only then did I realize it was a scam! I asked for a direct withdrawal, but they bluntly said, "The data correlation requirements are not met, and your withdrawal request is rejected!"
Broker
EMAR MARKETS
Exposure Type
Unable to Withdraw
Malaysia
09-06
Malaysia
09-06
My withdrawal applications
My withdrawal applications were always delayed for half a month by "data review." The Malaysian customer service representative recommended that I open a "priority channel," saying, "Pay a 50,000 deposit, and the channel will be open, with data review completed in seconds and funds arriving within 2 hours." I believed them and transferred the 50,000 I was saving for my mortgage. After three days, the channel still wasn't open, and my withdrawal application was still stuck on "data review." I contacted customer service, and they said, "Your deposit data hasn't synced yet. Wait another three days." After another three days, still no response, I sent another message, only to find I'd been blocked! I couldn't reach the platform's complaint phone number, and no one responded to messages on the official website! I later learned there was no such thing as a "data-first withdrawal channel"—it was simply a scam to trick users into depositing more money.
Broker
EMAR MARKETS
Exposure Type
Unable to Withdraw
Malaysia
09-06
Malaysia
09-06
When I first submitted
When I first submitted a withdrawal request to Emar Markets, the Malaysian customer service representative said, "Your account data doesn't match your identity information very well. You can pass the verification by paying a 2,000 yuan verification fee, and the funds will be credited to your account within 12 hours." After waiting 24 hours with no response, I asked again, and they said, "Data verification is being upgraded, and you need to pay an additional 3,000 yuan advanced verification fee, otherwise your funds will be frozen!" Within two days, they added, "The system has detected traces of overseas data in your account. You must pay a 5,000 yuan cross-border verification fee, otherwise your withdrawal request will be permanently rejected!" I asked for a refund of the "verification fee," but they bluntly said, "The verification fee has been used for data verification and is non-refundable!" They also threatened, "If you cause trouble again, your account will be frozen!"
Broker
EMAR MARKETS
Exposure Type
Unable to Withdraw
Malaysia
09-06
Malaysia
09-06
Initially, the Malaysian
Initially, the Malaysian customer service sent me daily "real-time platform profit data," claiming that "many users follow the data and consistently earn 20% every month." They even calculated that "investing 80,000 yuan would earn 16,000 yuan per month, with a payback period of six months." I believed them and invested 80,000 yuan. In the first two weeks, my account showed a profit of over 3,000 yuan, but a few days later, when I logged in, all my profits were gone, showing a "loss of 50,000 yuan." I contacted customer service, and they said, "It was your own mistake; the data is clearly recorded, and it has nothing to do with the platform." I had never made a losing trade! I asked them to check my trading records, but they said, "The data is internal to the platform and cannot be shared with users." It was clear they had secretly tampered with my account data and were trying to steal my capital! Emar Markets' so-called "data base" is a joke.
Broker
EMAR MARKETS
Exposure Type
Scam
Malaysia
09-06
Malaysia
09-06
My withdrawal application
My withdrawal application was stuck under review for a full 17 days! Customer service always responded with a robotic "processing" response. Isn't your data system supposedly fully automated for risk control? Why is it suddenly manually reviewed when it comes to withdrawals? Account profits exceeding $5,000 trigger a so-called "risk review," during which all trading functions are locked. I can't control my transactions while watching the market fluctuate. Will you compensate me for my losses? Customer service even arrogantly claimed, "Excessive profits require additional verification." This is clearly a classic scam platform evasion tactic! Even more disgusting is that I submitted the so-called "verification materials" five or six times, and each time they claimed the documents were unclear, and then they simply disappeared without a response.
Broker
EMAR MARKETS
Exposure Type
Unable to Withdraw
Malaysia
09-06
Malaysia
09-06
I purchased their real-time
I purchased their real-time data monitoring service in 2023. At the time, the Malaysian customer service representative said, "Anytime you have questions about the data, feel free to contact after-sales. We guarantee a response within an hour." Last Wednesday night, I discovered that the data displayed on the platform didn't match the real-time market data by a full 15 points. I quickly contacted after-sales, but no one responded! I waited all night, and the next day, a customer service representative replied, "After-sales staff are off duty. We'll talk when they get back." Because of this 15-point discrepancy and operational error, I lost over 30,000 yuan. Who will compensate me? I asked for an explanation, but the customer service representative impatiently said, "Occasional data deviations are normal. Don't make a big deal out of it!" They take the after-sales service money, then don't deliver, and then play dead when problems arise. This is their "data foundation."
Broker
EMAR MARKETS
Exposure Type
Scam
Malaysia
09-06
Malaysia
09-06
Emar Markets is run entirely
Emar Markets is run entirely by Malays. They constantly boast about being "data-based," but the data they provide is completely false. I lost tens of thousands of dollars, and now my account has been frozen. Isn't this blatant robbery? I previously invested based on their "accurate data reports," claiming they analyzed real-time market data and guaranteed profits. I believed them and invested 50,000, only to lose all but 2,000 in just three days! I contacted the Malay customer service for an explanation, but not only did they refuse to admit their mistake, they also said, "The data is just a guide. Any losses are your fault!" What a reference! They boasted so much back then, and now they're blaming me for problems? Even worse, when I tried to withdraw the remaining 2,000, my account was frozen! I asked customer service why, and they said, "The system detected that you frequently questioned the data and identified you as a risky user." And questioning fake data is now my fault?
Broker
EMAR MARKETS
Exposure Type
Scam
Malaysia
09-06
Malaysia
09-06
This platform is run
This platform is run entirely by Malays, constantly boasting about their "data." As a result, there are tons of withdrawal issues. I've been applying for a withdrawal for almost a month, and haven't even seen a single withdrawal! I invested my money because they claimed their data-driven approach would make withdrawals efficient and secure. But when it came time to withdraw, they started playing dirty. The first time I contacted the Malay customer service, they said, "Data verification takes five business days." I waited. Five days later, they said, "There's an error with the financial data integration; I'll have to wait another week." I waited again. Now, a month later, they haven't replied to my messages, occasionally replying with "Wait a little longer, the data is still being verified." It's clear they don't want to pay! Emar Markets is a complete scam. The Malay-run team has no professional ethics and only uses data as a shield to defraud people!
Broker
EMAR MARKETS
Exposure Type
Unable to Withdraw
Malaysia
09-06
Malaysia
09-06
This platform constantly
This platform constantly boasts about being "data-based, guaranteed withdrawals," but it's all just a scam. I've been applying for a withdrawal for almost a month now, and haven't seen a penny. This is money grabbing! I was initially deceived by their promises of "real-time data monitoring, withdrawals in 3 days," hoping to earn some income to help with my mortgage, but the moment I invested, they pocketed the money! The first time I applied for a withdrawal, the Malaysian customer service representative said, "Data verification takes 7 business days." I waited. After 7 days, when I asked about the status, they said, "There's a data delay with the financial integration. Wait another 5 days." I waited again. Now, a month later, when I contact them again, they've completely shut down, not responding to messages or calls, and only occasionally replying with a simple "your application is still under data review."
Broker
EMAR MARKETS
Exposure Type
Unable to Withdraw
Malaysia
09-06
Malaysia
09-06
I'm writing to express
I'm writing to express my frustration regarding a withdrawal issue. After depositing assets, trading, and attempting to withdraw, I received an unclear error message. I'm unsure what assets are affected and how long I need to wait to access my funds. and I have been using the broker for so so long though
Broker
Lotas Capital
Exposure Type
Unable to Withdraw
United States
09-06
United States
09-06
The withdrawal has been
The withdrawal has been pending for an unusually long period. Prompt action is required to resolve the issue and restore confidence in the platform’s transaction process.
Broker
RoboForex
Exposure Type
Unable to Withdraw
United States
09-06
United States
09-06
PO entry and instant entry
such a scam broker i ever try.this is first time i using this broker after claim 100% bonus..just happen today before nfp release. that shit broker take eary my po around 100pips plus from my existing po..after news i add instant entry 0.10lot x 2layer and instant float 170usd/each after entry…what the shit broker manipulate price at this moment..never happen at another broker before
Broker
MONAXA
Exposure Type
Severe Slippage
Malaysia
09-05
Malaysia
09-05
Withdrawal has been in review
Grand capital feels impossible for me to withdraw! With all the attempts made, they have been unresponsive, using an emergency to the customer service does not make it to be resolved. Customers should be treated right, yet it's just too unfair!
Broker
Grand Capital
Exposure Type
Unable to Withdraw
India
09-05
India
09-05
Withdrawing takes too much time and no response
Grand Capital! I've been trying to withdraw my finance to no avail. Complained to the customer support and yet no feedback. This needs to be resolved for customers are being disgruntled!
Broker
Grand Capital
Exposure Type
Unable to Withdraw
India
09-05
India
09-05
Difficulty and Unability to withdraw
For close to 2 weeks now I've been trying to withdraw my funds, yet it's unavailable and not processing. The customer services is to bad to write home about. HYCM! Upgrade or perish.
Broker
HYCM
Exposure Type
Unable to Withdraw
Singapore
09-05
Singapore
09-05
Exposure
Unable to Withdraw
Severe Slippage
Scam
Others
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Amount resolved within one month(USD)
$351,749
Number of People Resolved
15338
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