Our PSP has checked a few times and insisted that the deposit is not related to us, and the client should check directly with his bank for more details of funds reversal. Here is a templated response for the Client: Dear Valued Client, We thank you for choosing XM as your Trusted Broker. Regarding your Concern, please be Informed that we have thoroughly checked with our Payment Provider several times, and the Funds are not related to any of our Payment Systems. Please note that the amount might revert back to your bank account in the following days, and you should follow-up with your Bank for more details. If you require any further assistance, please do not hesitate to contact our Online Customer Service of your Personal Client Relations Manager. Thank you,

將款項存入交易帳戶。QR碼由交易所提供用於存款。然而，存款完成後款項並未進入交易帳戶。提交對帳單、提供各種證明圖片...交易所不予處理。推卸責任