Global Broker Regulation Inquiry App
WikiFX
TradeTimeAllWasted
1-2 years

Have you experienced any drawbacks with MBKET's customer support or noticed issues with the stability of their platform?

Broker Issues
MBKET
Regulation
09-04
United States
WikiFX
Reply

Speaking as a cautious trader who takes regulatory oversight seriously, I have reservations based on my experience with MBKET. One of my immediate concerns is that MBKET operates without any valid regulatory licenses, a reality reflected in its very low regulatory index score and the high-risk warnings I observed. This lack of oversight always puts me on alert, particularly when it comes to safeguarding client funds and ensuring the reliability of customer support. When I sought assistance from MBKET’s customer support, I found their response times to be inconsistent. While they do offer both phone and email contacts and maintain a presence on platforms like YouTube and Facebook, I did not always receive timely or comprehensive answers to my queries, especially for more nuanced trading or account-related issues. In my book, responsive and well-informed customer support is non-negotiable, and MBKET fell short of my expectations in this regard. As for platform stability, the broker operates its own KE World system for online trading. During my use, I experienced occasional lag, particularly during volatile market periods. For me, platform reliability is essential in managing risk, and even minor instability can lead to slippage or missed opportunities. Given the absence of regulation and these operational drawbacks, I approach MBKET with extra caution. I believe it is especially prudent for traders to weigh these trust and service gaps very carefully.

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United States
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