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In my experience as a forex trader, clarity and caution are critical when dealing with withdrawals, especially with financial institutions lacking recognized regulation. With Rakuten Bank, according to the data, their platform functions primarily as a Japanese digital bank rather than a conventional forex broker, and there is an explicit warning regarding a suspicious regulatory license and the absence of oversight. This always makes me proceed conservatively. Although the exact documents required for an initial withdrawal aren’t listed in the provided information, I generally expect digital banks in Japan to request standard identification and verification documents during any withdrawal process. Typically, this would include a government-issued ID or passport, proof of residency (such as a utility bill or official correspondence), and possibly bank account details for destination verification. These steps are important for compliance with anti-money laundering policies and to ensure that funds are being sent to the rightful account holder. However, I have noticed from the details given that customer support may only be available in Japanese and overall access to customer service is limited. This means, in practice, that resolving documentation questions or clarifying requirements could be challenging if you aren’t fluent in Japanese. My advice—due to the lack of regulatory protection and possible communication barriers—is to contact their support directly via the Rakuten Bank App or website before initiating any withdrawal, and proceed only when you feel fully informed and confident about their requirements and policies.