I might be harsh on them, but this is what I feel! The customer service needs improvements as soon as possible. The people who work as a support seem to know the topics, but the time it takes for them to respond is a lot. I can’t stand waiting, I take it as a disrespect towards myself… As for the trading, there wasn’t any big troubles. The spreads are not 0.6 pips, they are usually 1.2 pips for eur/usd, which is fine. Commissions are zero, that’s the advantage tho.
我對octa的看法
中評
原文
My opinion regarding octa
I might be harsh on them, but this is what I feel! The customer service needs improvements as soon as possible. The people who work as a support seem to know the topics, but the time it takes for them to respond is a lot. I can’t stand waiting, I take it as a disrespect towards myself… As for the trading, there wasn’t any big troubles. The spreads are not 0.6 pips, they are usually 1.2 pips for eur/usd, which is fine. Commissions are zero, that’s the advantage tho.
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