Can not withdraw my deposit

I was depositing with Vittaverse 600 usd in my account 691959 and traded for about a month but when I wanted to make my first withdrawal they were canceling all my profits. I can not even withdraw my deposit as they are not sending me the withdrawal pin code. I have been emailing Support for assistance and spoke to customer service live chat but no one is willing to help me withdraw my money. Do not waste time trading with people like this... you will not see even your deposit money