Dana Terjebak Akibat Kartu Hilang, Kebijakan Broker Menghambat Penarikan
Javisman
3-5 tahun
Tidak diverifikasi
Baik
Saya membuat akun Pepperstone, menyetor dengan kartu debit saya dan semuanya tampak berfungsi dengan baik. Namun baru-baru ini saya kehilangan kartu debit itu dan nomornya, jadi saya membatalkannya, dan sekarang saya tidak dapat menarik uang lagi karena saya harus menggunakan kartu debit itu saja yang hilang dan baik bank maupun Visa saya tidak dapat memberikan nomor itu kepada saya. Daftarkan kartu lain dan mereka memberi tahu saya bahwa kartu itulah yang hilang untuk mengirimi saya uang! Sepotong plastik yang mudah lepas oleh siapa pun. Saya sudah mengalami masalah seperti ini dengan broker lain, tetapi melakukan deposit dengan kartu baru lainnya menyelesaikan masalah tanpa masalah lebih lanjut! tapi tidak dengan Pepperstone. Mereka seharusnya memberi saya dukungan, tapi sudah beberapa hari berlalu dan saya belum melihat ada yang terselesaikan. Dan saya mempunyai modal bagus yang disimpan di sana, apa yang bisa saya lakukan? Semoga saya dapat segera menyelesaikan masalah ini dan terus merekomendasikan Pepperstone sebagai broker.
Asli
Lost Debit Card Halts Withdrawals: Broker Policy Puzzle
I created my Pepperstone account, deposited with my debit card and everything seemed to be working fine. But recently I lost that debit card and it's number, so I canceled, and now I can't withdraw money anymore because I have to use that debit card only that I lost and neither my bank or Visa can hand me that number. Register another card and they tell me that it has to be that card that I lost to send me the money! A piece of plastic that anyone can easily loose. I had already had this type of problems with other brokers, but depositing with another new card solved the problem with no further issue! but not with Pepperstone. They are supposed to be giving me support, but it's been a few days and I haven't seen anything resolved. And I have good capital retained there, what can I do? Hope i can solve soon this issue and keep recommending Pepperstone as broker.
Dana Terjebak Akibat Kartu Hilang, Kebijakan Broker Menghambat Penarikan
Baik
Asli
Lost Debit Card Halts Withdrawals: Broker Policy Puzzle
I created my Pepperstone account, deposited with my debit card and everything seemed to be working fine. But recently I lost that debit card and it's number, so I canceled, and now I can't withdraw money anymore because I have to use that debit card only that I lost and neither my bank or Visa can hand me that number. Register another card and they tell me that it has to be that card that I lost to send me the money! A piece of plastic that anyone can easily loose. I had already had this type of problems with other brokers, but depositing with another new card solved the problem with no further issue! but not with Pepperstone. They are supposed to be giving me support, but it's been a few days and I haven't seen anything resolved. And I have good capital retained there, what can I do? Hope i can solve soon this issue and keep recommending Pepperstone as broker.
Meksiko
Sebelumnya
Saat saya bergabung, mereka mengatakan tidak ada masalah untuk menarik uang, tetapi ketika saya pertama kali mengajukan penarikan, saya tidak diperbolehkan untuk menariknya.
Selanjutnya
Unable to withdraw funds
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