Dear Valued Customer, Thank you for choosing XM and for your support. Regarding your complaint for account 110002282, we have promptly investigated and verified the matter. After careful coordination with relevant departments, we regret to inform you that it is indeed not possible to alter the decision concerning your account issue. Please refer to the important notification email sent on September 12, 2025, for reference. Thank you once again for your understanding and continued support. Best regards.

A friend recommended this because there's a promotion, so I registered to try it. After playing, I earned some money and wanted to withdraw first to see. As a result, they wiped out all my earnings. They let you play but don't let you earn? This platform only lets you lose, not earn.