What is Truney？
Based in Taiwan, Truney is engaged in the trade of precious metals including gold, silver, collectible coins, and palladium/platinum, precious metal jewelry, and even offers precious metal storage. However, it's crucial to note that the firm presently operates without any verified regulatory supervision.
In our upcoming article, we will present a comprehensive and well-structured evaluation of the company's services and offerings. We encourage interested readers to delve further into the article for valuable insights. In conclusion, we will provide a concise summary that highlights the distinct characteristics of the company for a clear understanding.
Pros & Cons
Pros:
Multiple customer support channels: This pro refers to the various ways including email, phone, live chat, or social media which customers can reach out to Truney if they need help. The more channels a company provides, the easier it is for customers to get assistance when they need it.
Cons:
Is Truney Safe or Scam？
When considering the safety of a brokerage like Truney or any other platform, it's important to conduct thorough research and consider various factors. Here are some steps you can take to assess the credibility and safety of a financial company:
Regulatory sight: The current modus operandi of Truney, without any established form of regulation, raises potential questions pertaining to its authenticity and reliability. The absence of such oversight implies inherent risks for its customers associated with precious metal dealings.
User feedback: For a deeper insight into the brokerage, traders should read reviews and feedback from existing clients. These valuable inputs from users, available on trustworthy websites and discussion forums, can provide firsthand information about the company's operations.
Security measures: Truney utilizes SSL Encryption Security, a robust safety measure to ensure the maximum security of users' information and transactions, safeguarding against potential online threats.
Ultimately, the decision to trade with Truney lies with the individual. It's recommended that one meticulously weighs the potential risks against the projected benefits prior to initiating any actual trading transactions.
Products & Services
At the heart of Truney's offerings is a robust selection of precious metal products and related services.
Their trade involves not only gold and silver, but also includes a collection of unique coins made from palladium and platinum. Truney's catalog features premier precious metal jewelry, including notable items such as PAMP gold and silver bars, Canadian Maple Leaf gold and silver coins, Australian Perth Mint gold and silver coins, American Eagle gold and silver coins, Austrian Philharmonic gold and silver coins, amounting to over 200 other precious metal products.
To round off their extensive service offerings, Truney provides a secure shipping and storage solution for precious metals, ensuring the safe keeping of the valuable assets.
How to Open an Account？
To open an account with Truney, follow these steps:
For Personal Accounts:
Step1: Visit their website and click the “My Account ” button.
Step2: click “Dont have an account？”, fill out the relevant information and complete the sign-up process.
Step3: After you've provided all the necessary information, you'll need to read and agree to the terms and conditions.
Step4: The final step is depositing funds into your new account.
Payment Methods
Truney offers a variety of payment methods along with their respective fees.
Accepted payments include the TRUNEY e-wallet, virtual account payment from Taiwan Bank, credit cards, and UnionPay cards. Orders generate a virtual ATM account, allowing for transfers and payments.
Domestic credit card transactions incur a 2.8% handling fee, while international credit cards are subject to a 4.2% fee. LINE Pay has a 3.2% processing fee.
Installment payments via DBS and original Citi Bank credit cards carry varying fees based on the installment period: 5.4% for three months, 6.6% for six months, and 9% for twelve months.
Processing transactions with foreign cards under the installment method should be avoided to prevent unconditional order cancellation.
Note: Foreign card transactions under the installment method may lead to unconditional order cancellation, so caution is advised.
Customer Service
Truney offers extensive customer support through various channels including their physical address, phone, email, an online 'Contact Us' form, and social media including Facebook, Twitter, YouTube and Instagram, ensuring comprehensive and accessible support for their customers.
Taichuang Office:
Address: 7F-2, No. 500, Shizheng Rd., Xitun Dist., Taichung City 407621, Taiwan (R.O.C.).
Tel: +886-4 - 2255-1118
Taipei Office:
Address: 10F-1, No. 209, Sec. 1, Civic Blvd., Datong Dist., Taipei City 103016, Taiwan (R.O.C.).
Tel: +886-2 - 2181-1663
Email: service@truney.com.
Conclusion
Truney, a precious metal trading company hailing from Taiwan, offers a broad range of services - including the selling and purchase of gold, silver, collectible coins, palladium and platinum, as well as precious metal jewelry and storage. Despite these offerings, the absence of official regulatory oversight raises valid concerns. This deficiency in regulation leads to questions concerning Truney's dedication to ethical practices and customer protection. Therefore, if you intend to trade with this company, you should be cautious and consider alternative traders who display identifiable adherence to transparency, regulatory compliance, and professional conduct.
Frequently Asked Questions (FAQs)
Risk Warning
Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.
In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.
