I made a withdrawal request on the 14th of September but it was rejected once, so I reapplied on the 16th although it showed that it was completed, the money did not

When I realized their website was down then I knew something was wrong which is why I had to make consultations with the right authorities on the next step. Their digital footprint and the financial transactions made to them were all tracked and the actions that allowed this to happen is represented in my proof of deposits and others.

New website was launched, https://user.newkht.info/login, I even tried to withdraw but they made an excuse of the hard fork, its already have been over a month since ETH had a fork, but you can still deposit?  Doesn't that sound strange?  Luckily the funds were still there, but weeks later, funds were traded and depleted with a negative balance.  My understanding MT5 does not allow margin trading to go below a certain amount, it automatically cancels.  There should aways be positive funds.New website, there is no history of your past trades, just all of the sudden someone decided to trade for you and funds are gone.

There is no way to log in, and the money is also gone. I have been contacting the customer service to withdraw the money. The system has been upgraded for a long time.

The fraud broker NEW KNIGHT GROUP LIMITED trades on the MT5 platform, and uses the foreign exchange to deposit funds. When applying for withdrawal, the only contact method on the Internet is LINE online customer service. Although the so-called official website is registered in Australia, it does not have any Formal enterprise tax number, business address or contact information, the only contact is the email. According to the information query bundled in MT5, it is an online company address from Hong Kong, that is, the APP can be copied at any time in high yield. The so-called "referrals" don't give you time to search for information when they take you, and will downplay the hidden black dealers. Just to tell you that NEW KNIGHT is just a currency exchange company, all funds are controlled in the NEW KNIGHT account, not MT5. When the application amount is large, they are all rejected, and they are told to pay more security deposit before they can unfreeze the funds. It is undoubtedly a bottomless pit and a black account. met a liar. When the relationship between them is sorted out, it is too late. At the same time as the tricks of the liar are constantly updated, either do not do it, it is necessary to spend time to identify it.