I was referred to this platform to open an account just a few days ago and only executed three trades. On July 18th, I went long on gold with 1.5 lots and closed 0.5 lots the same day at the normal price of 3354. However, on the 22nd, when closing the remaining 0.5 lots in two separate transactions, I noticed intentional slippage exceeding $20 in the quoted prices. The final average closing price was 3388, while the actual market price at the time was 3427! The chart clearly shows the three closing time points and their corresponding prices, with the average closing price supposed to be 3402! When I contacted customer service, they asked me to submit a ticket. Shortly after submitting it, I received an email claiming I had violated rules and maliciously deducted funds from my account. This shady little platform can't handle losses. Not only did they intentionally slip prices to reduce my profit by $2000, but they also found an excuse to deduct all remaining profits. They simply won’t let clients withdraw their earnings! Stay away from any platform that can’t resolve issues or complaints!

Scam platform with severe slippage, profitable orders turning into huge loss orders upon closing, and such price points were never reached during the session.

Easy deposit and withdrawal

I have been using AUS GLOBAL platform for 7 years and would like to report the illicit behavior of this fraudulent platform in unjustly deducting clients' profits: 1. In March this year, I noticed that when I closed out my positions in XAUUSD and XAGUSD, there was a sudden, large amount of slippage: 5 USD in XAUUSD and 0.6 USD in XAGUSD, despite there being no significant volatility. This led me to stop closing out my positions. The slippage persisted for the following two days, leading to a loss of close to 1000 USD. I reported this to the platform's customer service hoping they could investigate and refund my loss, but they claimed everything was normal and refused to reimburse. 2. In early April, I made some profits with XAUUSD and planned to withdraw 20000 USD. Two hours after my withdrawal request, the platform emailed me accusing me of market manipulation, which seemed laughable given that I am just a retail investor. The platform immediately forcibly closed out all my positions, froze all my trading accounts, and deducted all my recent profits of 20573.33 USD. Most frustratingly, they also deducted all commission rebates I had accumulated over the past 7 years (deducted in 2 transactions, 4286.01 USD, 1821.5 USD), totalling a deduction of 26680.84 USD. Despite my efforts in contacting the platform's customer service, I received no response. On the third day after this incident, the platform deleted my registration and all trading accounts, effectively erasing all my traces on the platform. This is a typical case of fraud and scam.

Profitable trades were closed and then showed as losses in my portfolio. I have video proof of what happened. When I contacted customer service, they naively told me it was a system issue that was beyond their control. I lost all my capital due to this issue. Please compensate me for what happened and I want to retrieve my money from this broker.

After trading for a while, my several accounts had accumulated over $3000 in profits. Yesterday, I attempted to withdraw $800, but it never reached my account. Upon logging in, I discovered that all the money in my trading accounts had been swept away by this scam platform, leaving nothing behind. When I asked customer service what happened, they claimed that I had engaged in heavy trading. My consistent principle has been to trade 0.01 lots per $100; how is this considered heavy trading? Risk and opportunity coexist; I correctly predicted the market movements, endured the risks, and ultimately made a profit—only for the platform to claim it as their own. This is unscrupulous. I demand the return of my funds and the normal processing of withdrawals.

The platform maliciously reduced my USDT withdrawal amount by $450 and then deleted my account, accusing me of defaming the platform. They claimed that I should bear the transaction fee, but which platform charges a $450 fee for USDT transactions? It's clear they just want to take my money under false pretenses. Previously, I exposed significant slippage issues with concrete trading evidence, which confirmed the platform's misconduct, yet they turned around and blamed me instead. I demand compensation for the reduced withdrawal amount and for the previous malicious slippage.

I was trading on the AUS Global Forex platform, and starting at 5:14 AM on January 17th, I closed a previously placed long order. At the time of closing order number 8722066 at 5:14, the XAU price was around 2715, but the closing price was only 2706.94. For orders number 8721673 and 8647548, which closed at 5:15, the XAU price was also around 2715, yet their actual closing prices were 2706.95. Order number 8777268, which also closed at 5:15, involved XAG priced at 30.75, but it closed at just 29.952 turning what was a profitable position (my opening price was 30.3) into a loss. Orders number 8647333, 8642427, and 8641151 closed at 5:16 with XAU priced at 2715, but their closing prices were recorded as only 2707. Order number 8777221 closed at 5:31 with XAG priced at 30.75; however, it actually closed at a loss-inducing price of 29.971. Finally, order number 8799777 closed at 6:17 with XAU priced at 2713 but slipped to a closing price of only 2704.85—all these closing prices were even below the lowest price of the day.

On 5/30/2424, a deposit of $25,468 was made. Participated in the wheel activity and received $310. Made four profitable trades, and the account equity was $28,730. The position was held for more than two hours, but it was considered arbitrage by the official. At this time, after being deducted the profit, the account balance was $24,988. However, the subsequent withdrawal amount was even less, $24,238.

My orders were held for several hours before closing. Why were my profits deemed violations and deducted? Moreover, why was the withdrawal amount over $700 less than the actual account balance?

There is no decent support to communicate with me. I have been unable to withdraw my money for a week and they ask me for requests that are not available in my country. And they also deduct $1 for each trade, why?

The worst broker ever! When you lose, they happily take the money. But when you make a profit, they will say you broke their terms, without any evidence, and just withhold all your money. Last year, I opened a real account(my acc No. 6788077) and deposited $36,690 for trading. After I made a profit, I applied for a withdrawal. They said "I violated their terms" and refused directly. They have been withholding my money since then and have not returned it to me. Big New Scam company AusGlobal！