The customer service is meticulous but unprofessional. The online customer service is not slow to respond, usually getting a response within 5 minutes. However, they are a bit perfunctory in solving problems. Last time, when I asked why the closing price was wrong, they said "market fluctuations." When I asked for more details, they didn't respond. They lacked patience and had to ask several times before they could explain clearly.
普通評価
原文
The customer service is meticulous but unprofessional. The online customer service is not slow to respond, usually getting a response within 5 minutes. However, they are a bit perfunctory in solving problems. Last time, when I asked why the closing price was wrong, they said "market fluctuations." When I asked for more details, they didn't respond. They lacked patience and had to ask several times before they could explain clearly.
タイ
前へ
プラットフォーム取引はスムーズですが、サービスアカウントの割引が少なすぎます
次へ
取引は安定しているが、欠点もある
今週中もっとも多く投稿された
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