On May 7, 2025, I found USD 920 withdrawn from my AXI MT4 account on April 24, 2025, without my consent, to a UAE bank, leaving USD 7.51. AXI confirmed the fraudulent transaction but only gave a reference number, asking me to contact the bank. My KYC documents were deleted from their portal, and no record of the fraudulent account existed. AXI said the transaction came from a Bosnia-Herzegovina IP, but blamed me, suggesting a VPN or shared credentials. This is unacceptable, as they failed to verify the withdrawal or protect my account. After 16 days, their response cited terms, refusing responsibility. I reported this to ASIC, FCA, and The Financial Commission. AXI’s negligence caused me financial loss and distress. I have evidence and urge traders to be cautious with AXI. J.A.V.R. Bucaramanga (Colombia) August 1, 2025🌿