Vault Markets Review: Genuine User Complaints Exposed! Know the Truth

Vault Markets broker has gained significant attention in recent years, but along with its growing popularity, many traders have raised serious concerns about the platforms credibility. Numerous users report issues such as delayed withdrawals, aggressive account managers, and unclear trading conditions. In this article, we have compiled several complaints about the Vault Markets broker. Read this before investing.

1. Withdrawal Issues

One user claimed that Vault Markets broker is a completely untrustworthy broker. He faced problems when trying to withdraw funds. Even though his bank details were approved, the broker repeatedly rejected his withdrawal requests.

2. Broker Accuses the User

Another user shared in his Vault Markets review that after applying for a withdrawal and waiting for three days, a representative contacted him—not to process the request, but to ask for his bank statement. The broker claimed they were suspicious that he had already used his funds.

3. Poor Customer Service at Vault Markets

A user reported having a very bad experience with Vault Markets broker. He said that he requested a withdrawal but never received his money. According to him, withdrawals are a constant issue, and even transferring funds within the platform takes up to 30 minutes, causing missed market opportunities. He stated he would never recommend Vault Markets broker to anyone.

4. Platform Manipulation

One trader described Vault Markets broker as “the worst broker available.” He claimed that while chart candles showed his trades in profit, his trade screen displayed losses in red. He alleged that Vault Markets broker manipulates the platform and called the broker a scam.

5. Vault Markets Login Issues

A user complained about persistent login issues. He said his profile password worked only on the platform, but when he used the same password on the website, it was always rejected as incorrect. Despite attempting multiple times and contacting customer support, the issue remained unresolved for a year. He stated that even phone support failed to help.

6. Margin Risk Not Communicated

A user described his experience with Vault Markets broker as financially devastating and emotionally stressful. He claimed that the broker does not notify clients in real time when their margin level is at risk—something Vault Markets allegedly admitted in writing. The risk policy also does not clearly explain the stop-out procedures, leaving traders vulnerable. He warned others to exercise extreme caution.

7. Poor Service & Unresponsive Support

Another user reported depositing funds on 30 January 2025, but the money never appeared in his wallet or dashboard. He attempted to contact customer support through calls and WhatsApp messages but received no response. He expressed extreme disappointment with the broker.

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