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Abstract:The Financial Conduct Authority (FCA) has imposed a £16,675,200 fine on Metro Bank PLC due to critical shortcomings in its financial crime prevention systems. Between June 2016 and December 2020, Metro Bank’s inadequate transaction monitoring controls left more than 60 million transactions, valued at over £51 billion, exposed to potential money laundering risks.

The Financial Conduct Authority (FCA) has imposed a £16,675,200 fine on Metro Bank PLC due to critical shortcomings in its financial crime prevention systems. Between June 2016 and December 2020, Metro Banks inadequate transaction monitoring controls left more than 60 million transactions, valued at over £51 billion, exposed to potential money laundering risks.
Transaction Monitoring Failures and Data Errors
Metro Bank automated its transaction monitoring for financial crime in June 2016, aiming to improve the detection of suspicious activities. However, a data integration error compromised the effectiveness of this system, preventing the monitoring of transactions occurring on the same day an account was opened and subsequent transactions until the account record was updated. This gap allowed numerous transactions to go unmonitored, creating vulnerabilities for potential financial crimes.
Despite concerns raised by junior staff in 2017 and 2018, the system's flaws went unresolved until mid-2019. The issue finally prompted action in July 2019, but the bank‘s remediation efforts did not establish a robust system to ensure that all relevant transactions were accurately monitored. It was not until December 2020 that Metro Bank achieved consistent transaction oversight, more than four years after the system’s initial deployment.
Corrective Measures and FCA Discount
Following its identification of the system‘s flaws in April 2019, Metro Bank implemented remediation measures to rectify the lapses. The FCA’s investigation revealed that the bank‘s lack of prompt corrective action had exposed it to severe risks over an extended period. While the FCA initially considered a fine of £23,821,700, Metro Bank’s cooperation and agreement to resolve the matter reduced the fine by 30% under the FCA's discount scheme.
FCA's Stance on Financial Crime Controls
This significant penalty reflects the FCA's firm stance on maintaining robust financial crime prevention mechanisms in the banking sector. The authority expects banks to implement proactive, effective monitoring systems to protect against money laundering risks and ensure compliance with regulatory standards.

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