With Authority, as the one trading her account at Ventezo I am making this exposure. This is regarding the withdrawal funds made on 17 August 2023 by my classmate from her Ventezo account amounting to One Thousand Seven Hundred Fifty One USD and Twenty USD Cents (1,751.20USD) which until now have not deposited to her designated bank account. Her email from Ventezo shows that withdrawal has been completed already likewise it was recognized by the Ventezo Chat Support that the withdrawal has been processed already. But that is not the case as the truth is my classmate have not yet receive the amount withdrawn.

In behalf of my mother, a ventezo client as well, compelled to bring to light a significant concern regarding Ventezo and its current operations under the management of their Philippine Country Manager. Here are the alarming details:1. Withdrawal Issues:The said account holder my mother, have been facing non-release of her withdrawn funds.Despite receiving official email confirmations from Ventezo stating that the withdrawal requests have been completed, the funds remain unreleased.2. Chat Support Claims:Ventezo's chat support has confirmed that the Country Manager in the Philippines has already transferred the funds.Yet, no funds have been received in our bank accounts, creating a discrepancy between their system's updates and the actual transfer status.3. Lack of Accountability:Repeated follow-ups have not resolved these issues, raising concerns about the integrity and transparency of Ventezo's operations in the Philippines. We even send demand letter to the owner of Ventezo via whatsapp messenger but to no avail. No replies.

To whom it may concern, I am writing to bring to your attention aserious issue regarding illegal access and unauthorized withdrawal ofcommission of Eight Hundred Fifty One US Dollar and ThirtyEight US Cents Dollar (851.38 USD) by the country manager ofVentezo here in the Philippines. I only knew this the time that I received anemail on December 6, 2023 that a withdrawal has been completed. So Iimmediately login to my account and indeed there was a transaction done inbehalf of me. This grave misconduct constitutes a serious act of fraud, whichhas directly affected the integrity of operations and our trust in the company. The unauthorized withdrawal of commission bythe country manager not only violates company policies but also breaches thetrust and confidence of all parties involved, including clients and employees.Such actions undermine the reputation of the company and have causedsignificant financial harm. That following unauthorized transaction hasalso affected my brother-in-law’s trading account amounting to SixHundred Thirty Seven US Dollars and Seventy Five US Cents (637.75 USD) inwhich the complainant is one facilitating its trading. He received a similaremail from Ventezo Company regarding a withdrawal request completed that hehadn't initiated. That on the aforementioned date, 06 December2023, following an inquiry made to Ventezo's chat support, which yieldedunsatisfactory feedback, I sought resolution by directly contacting the Owner/CEOof Ventezo Company, Mr. IVAN NOVOSELOV, via WhatsApp messenger. However, noresponse was received.