Dear customer, Greetings, and first of all, thank you for choosing XM and for your trust! Regarding your complaint about account 1100****3, we promptly escalated it to the relevant department for a thorough investigation. Concerning the trading conditions matter for this account, the department has arranged for your introducing broker to contact you directly to provide an explanation. In the meantime, if you wish to participate in the platform's deposit bonus promotions, we recommend that you open our latest official website and add a new eligible account that can accept bonuses. Thank you for your understanding. Lastly, we would like to once again express our gratitude for your understanding and support of XM. If you have any further questions, you are always welcome to visit the official XM website. and click on the blue question mark icon in the lower right corner to contact our customer service. XM provides 24/7 online customer support from Monday to Friday, and we are delighted to be of assistance. Sincerely,

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