Resolved
Unable to withdraw
Object
Exness
Issue
Unable to Withdraw
Requirement
improve service
Amount
$0(USD)
Time
32day0hour
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Mediation Progress
Hong Kong 2024-06-29
Resolved
miumiu14340
Cyprus 2024-05-30
Reply
Exness
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
Reply
Hong Kong 2024-05-28
Contact Broker
WikiFX Overseas Customer Service
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Contact Broker
Hong Kong 2024-05-28
Verified
WikiFX Mediation Center
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Verified
Hong Kong 2024-05-28
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miumiu14340 ![](https://h8imgs.ruiyin999.cn//app/2024/05/2976023471/20240528_896482.jpg-detail)
I accidentally transferred money into a former trader's account, and not only did they refuse to credit it, but they also closed my deposit channel. I can no longer contact customer service, and my account is now unusable.
![](https://h8imgs.ruiyin999.cn//app/2024/05/2976023471/20240528_896482.jpg-detail)
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1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations