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Resolved
The trading board was lagging last night and two crude oil orders could not be closed.
Object
DBG Markets DBG Markets
Issue

Others

Requirement

compensation

Amount

$600(USD)

Time

47day4hour

Mediation Progress
Resolved
FULINTIANXIA
Reply
DBG Markets
服务器一切正常没有卡盘情况,且从后端没有查询到此账号有发发起过平仓指令 请提供一下您自己的MT4日志记录,我们将协助分析是否网网络信号波动等其他原因。

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FULINTIANXIA
The trading board is lagging. And the two crude oil orders cannot be closed at the best position of 76.82. The trading account is 8303940. The two transactions were 8290713 and 8286597, and communication with customer service failed.

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