多次联系微信客服和电话客服，微信客服从8月22日就已经不做任何回复了，电话客服每次都是说支付商还未反馈情况。如果客服能沟通解决问题，也不至于拖了一个多月。希望富拓尽快证明三个给我转账的账户没有问题。

客户7月27日联系我们提供电子回单，留言“原来的入金卡被银行封了”，中文客服接受客户的聊天后，客户就没有回复客服问的任何问题。我们想提醒客户我们的出入金方式没有任何问题，而且每天都有很多的客户正常出入金，如果客户的问题还存在，客户就需要联系我们的客服，并且给我们仔细介绍该情况，我们的中文客服立刻就会把客户的要求转给相关部门，让相关部门和支付商核对。

At the end of July, I found that the funds in my withdrawal account could not be transferred out. After I went to the bank to inquire, I was told that it was frozen by the Shenzhen Public Security Center for Combating Illegal Telecommunications Networks. After I called the Shenzhen Public Security Bureau, I was told that funds from telecommunications fraud had flowed into my account, and I was asked to go to the public security department for investigation. My account is specially used for deposits and withdrawals. Except for three withdrawals in July, no other funds have flowed in. I suspect that something went wrong with one of the three accounts that I was transferring money from and affected my account. From the end of July, I reported through WeChat customer service and telephone customer service, asking to check whether the three accounts are in normal use. After more than a month of repeated urging, the dealer did not provide any explanations and materials proving that the three accounts were safe. Instead, they asked me to provide documents from the bank and the public security department proving that there was a problem with the funds. The bank couldn't find out which funds were problematic at all. The public security department wanted to keep the case secret because it was suspected of unsolved cases, and would not provide proof of which funds were problematic. They asked me to go and accept investigation as soon as possible. I just want to know if the three accounts that transferred my funds have been frozen, why didn't the dealer verify it? As long as I use three accounts to transfer 1 yuan to me, as long as I receive it, it will prove that there is no problem? If I can't receive the transfer from any account, it means that the account was frozen for suspected telecom fraud, which caused my account to be frozen. Every time I report a problem, WeChat customer service and telephone customer service have been perfunctory or even ignoring me. Is this knowing that the payment provider has a problem and deliberately delaying it?