Resolved
Fraud
Object 
FXTM
Issue
Others
Requirement
improve service
Amount
$16(USD)
Time
70day1hour
Mediation Progress
Hong Kong 2023-06-21
Resolved 
ZHANGYUJIA
ZHANGYUJIAUnited Kingdom 2023-05-22
Reply FXTM
In reference to customer Zhang Yingjie's trading problem, can you please attach the required information in the reply email forward trading investigation department so that the technology department can follow up and deal with the case as soon as possible. Your understanding and cooperation is greatly appreciated. Please feel free to reach out to us, if you have any questions, and it is noted that FXTM customer service can only be accessible via verified company WeChat account which is easily recognized by users. We express our gratitude to you for your support. We hope that it's helpful and better serve you in the future.
Reply
Hong Kong 2023-04-12
Supplemental Materials ZHANGYUJIA 
ZHANGYUJIAAccount name: Zhang Yingjie, and I hope you will cope with it as soon as possible.
Supplemental Materials
Hong Kong 2023-04-12
Reply 
WikiFX Mediation Center
WikiFX Mediation CenterDear customer, please provide the correct name used for account registration. Your cooperation is greatly appreciated.
Reply
Hong Kong 2023-04-12
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2023-04-12
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2023-04-12
Start Mediation ZHANGYUJIA
ZHANGYUJIAHuge difference between promotion and reality. Seriously deceptive page propaganda is that the deposit is as low as 16 US dollars or 100 RMB, and the result is a minimum of 50 US dollars, fraud, serious fraud
Start Mediation
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