Resolved
Serious slippage. Slip 14 dollars on Dec. 14th, resulting in liquidation. The platform does not handle it.
Object 
FXGlobe
Issue
Severe Slippage
Requirement
compensation
Amount
$8,000(USD)
Time
78day18hour
Mediation Progress
Hong Kong 2023-03-04
Resolved 
LILI72171
LILI72171Vanuatu 2023-02-02
Reply FXGlobe
Dear customer, your support to FXGLOBE is greatly appreciated. We have received your information. Please reach out to our customer service via the email displayed at our official website. And the specialist will deal with the problem. Thank you for supporting us. Have a good time.
Reply
Hong Kong 2022-12-15
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-12-15
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-12-15
Start Mediation LILI72171
LILI72171Trade gold on Dec. 14. The order is locked at 1796 and dealing price is 1810. It slips for 14 dollars. I went to the platform to apply for compensation and they refused to deal with it. They said that they would not pay the compensation. Compared with other platforms, they slipped by about 4 dollars. This platform slipped by 14 dollars, which is too much, and it happened many times
Start Mediation
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