Extremely inefficient and with disgusting excuses.-FXTM-Rights Protection Center-WikiFX

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Home -

Rights Protection Center -

FXTM -

Safeguarding Rights Detail -

Resolved

Extremely inefficient and with disgusting excuses.

Object

FXTM

Issue

Others

Requirement

2020031842411113428

Amount

$501(USD)

Time

26day2hour

Mediation Progress

Hong Kong 2022-06-13

Solved after user's confirmation

^_^MAONAN6690

Sensitive information

This content involves sensitive information, so it's hidden by WikiFX

Sensitive information

This content involves sensitive information, so it's hidden by WikiFX

Sensitive information

This content involves sensitive information, so it's hidden by WikiFX

United Kingdom 2022-05-24

FXTM

In terms of the commission for customer introducing, his manager contacted the customer about the problem on May 19. Please feel free to contact us, if you have other question. It's notable that FXTM contacts customers only by verified company WeChat account, which is easy to recognize for the customers. Thank you and the customer for the support to FXTM. We hope it's helpful and would like to provide better services in the future.

Hong Kong 2022-05-18

Contact Broker

WikiFX Overseas Customer Service

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Hong Kong 2022-05-18

Verified

WikiFX Mediation Center

Verified

Hong Kong 2022-05-18

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^_^MAONAN6690

Let me talk about the disgusting things that I have encountered in cooperation with FXTM. First of all, before the cooperation, FXTM did not notice that more than three customers are required to withdraw the commission. This is the first. Secondly, the process of withdrawing the commission twice makes me nauseous. The first time, the account manager helped the application, waited for two days, and finally said that it was a back-office card. After a lot of hard work, a commission was raised. The second time, I had to apply and wait for the approval, but I waited for a day and a night to give it. The answer is that the person who review it is sick!

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Regulated

FXTM

Forextime Ltd

https://www.forextime.com?utm_source=fxeye.com&utm_medium=display&utm_content=fxeye_propage_en_hp&utm_campaign=hp&utm_term=na&utm_blocka=mediabuy

6.28

Score

5-10 yearsRegulated in United KingdomRegulated in MauritiusRegulated in South Africa

6.28

Score

After all the documents are successfully submitted, they continue to look for problems on the grounds that the replied email is unqualified, and delay the withdrawal application

China

Withdrawal has not arrived after exceeding the longest time limit that promised. FXCM cannot make a clearly explaination.

China

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