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Resolved
The deposits can't arrive
Object
IC Markets Global IC Markets Global
Issue

Others

Requirement

other

Amount

$150(USD)

Time

23day20hour

Mediation Progress
Solved after user's confirmation
LC76865
Reply
IC Markets Global
You must have deposited the money into the discarded account, and we will call you on Monday.

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LC76865
On January 4, 2021, a deposit of 1000 yuan, the receiving account number, payee, transfer postscript code, there is no error, I also issued a screenshot of the transfer certificate, and the bank message number, but my MT4 account number has never arrived Account. From January 5 until now, I have contacted Yingkai customer service (email, WeChat public account) many times in nearly 20 days, and the customer service always claimed that the payment provider did not receive my transfer and remittance. The customer service also questioned, thinking that the 1000 yuan I transferred was unsuccessful, and asked me to provide the bank card flow. I also provided the stamped flow issued by the bank. It has been proved that the deposit transfer was successfully transferred out and it was not returned. Yingkai customer service always refused to deposit funds for me.

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