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The system has stuck 40 minutes,closing position compulsory,and caused heavy losses.

FX3692209032
6-10 years

Exposure

The system has stuck 40 minutes when the trend was in its cocking state tonight and closed my position compulsory! I suffered a great loss! It happened before,stopping losses below the price! They explained that was because of spread! Particularly perfunctory!

Original

系统卡顿40多分钟,强平单子,损失惨重

今晚十点行情最大的时间里,卡顿长达40分钟!并强行平了我的单子!令我损失惨重!曾经还发生过,没有到点位就止损!问他们就说浮动点差!特别敷衍的说法!

Hong Kong 2019-08-14
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