I found out that I can't withdraw money today.

When I went through the withdrawal procedure this morning, I was told that the internal rules had changed since February 1st, and that I would not be able to withdraw money unless I paid 20% of my account balance. In my case, it's about 760,000 yen, but I don't know why. Also, if the amount to be transferred is less than 1 million yen, only foreign personal accounts can be prepared, similar to the last time the bank was frozen. In the previous history, even if BITTRA specified a transfer account, it was the user's responsibility if the account was frozen. I can't believe this idea. My principal is in it, so I want to get it back, but I may not be able to trust the person.

The following is the original recommendation

今日出金出来ない事が分かりました

今朝出金手続きを行ったところ2/1から社内ルールが変更されたとのことで、口座残高の20%を支払わない限り出金出来ないと説明された。
私の場合76万円程ですが、何故という状況。
また振込金額が100万円以下の場合、前回凍結された時と同様に外国人個人口座しか用意出来ないと。
前回の履歴ではたとえBITTRAが振込口座を指定しても口座が凍結されればユーザーの責任でした。
この考え方は信じられません。
私の元本が入っているので取り戻したい一心ですが、信じられる相手ではないかも知れません。