Withdrawals do not arrive !!!!

People beware of this company!!! I submitted a withdrawal request of a thousand euros, then I see that I only get 500 credited to my account the next business day. When I ask for the other 500, they all send me ARN codes and tell me to go to my bank with it to find out where the money went. This while they are supposed to do this and while my bank says they cannot trace where the money is at all through the codes, as the payment was made by Vantage and not by my bank. Depositing through this company is very easy, but withdrawals? Ho but. I have been waiting two weeks for my money and they only come up with the same answers over and over again: that the money would have been sent. But whether it arrived does not seem to matter with this company. 0 stars!