unable to withdraw

Hello, I can't make withdrawals on GLO Finance anymore. The last one was on Sunday 21 August 2022, perfect. Then on Monday August 22, 2022 GLO Finance said they were doing a maintenance. I tried to make a withdrawal, but it was rejected several times. Message indicating that maintenance and course. GLO Finance support available yesterday, but today no response. In fact, the deposits are made in crypto-currencies: so in USDT, BTC from the Binance website. Below are screenshots of the account status, Forex transactions, the last exchange with support last night and the confirmation email for withdrawals and refused withdrawals. Today the support has not responded yet, and of course I am very, very worried. What is your opinion? All is lost?